Heist-op-den-Berg is a 43.000 inhabitant municipality near Antwerp. Its public services are currently dispersed over the town’s central area. This creates confusion and thresholds for the public and cumbersome logistics for its staff. In order to improve the quality and accessibility of the municipal services, and to make the administration run more efficiently, the municipality investigated the option to build one unified administrative center for Heist. VELD (urban designers), GRUE (landscape architecture) and Osmos were selected in through a design competition organised by the Flemish public architect (the ‘bouwmeester’) to realise this urban study while engaging the various stakeholders.